Terms of service

Terms of Service

This website is operated by Grins & Chuckles, a brand of Atelier Tumba (“we”, “us”, “our”). By accessing our website or placing an order, you agree to these Terms of Service, along with our Refund & Return Policy and Shipping Policy, which together govern your use of our services.

Eligibility

By using this website, you confirm that you are legally capable of entering into a binding contract under applicable laws of India.

Products & Made-to-Order Nature

Many of our products are made to order. Product images are representative; minor variations in colour, print placement, texture, or material may occur due to production processes and do not constitute defects.

Pricing & Taxes

All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise. We reserve the right to update pricing, product details, or availability at any time without prior notice.

Orders & Payments

Placing an order constitutes an offer to purchase. Orders are confirmed only after successful payment. We reserve the right to refuse or cancel orders due to pricing errors, suspected fraud, or operational constraints. If an order is cancelled after payment, a refund will be processed to the original payment method.

Cancellations

Order cancellations are permitted only within the timeframe specified in our Refund & Return Policy, provided production has not started.

Shipping & Delivery

Shipping timelines are estimates and may vary due to courier delays or external factors beyond our control. Please review our Shipping Policy for detailed timelines and conditions.

Refunds & Replacements

Refunds, replacements, and issue resolution are governed strictly by our Refund & Return Policy.

Intellectual Property

All content on this website — including designs, images, text, graphics, and trademarks — is the property of Grins & Chuckles and may not be used, copied, or reproduced without written permission.

Limitation of Liability

To the maximum extent permitted by law, Grins & Chuckles shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka (or your registered business jurisdiction).